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140 Village Shopping Center
Westminster, MD 21157 (410)- 848-7100
* -
Please print this page from the
internet for your records, as may be required for warranty claims:
** For a full list of our "Terms and Conditions" -
please
click here!
*** For a full list of our "Limited Warranties and
Return Policy" -
please click here!
Service Level
Contracts are sold based upon your actual need, and take into consideration an
industry practiced standard of acceptable anticipation for need of required
services!
Blocks or increments of time which
"may" be pre-purchased for service levels sell for (as low as)
- $600.00 for 10 (Pre-Paid)
In-Store drop off service hours
- (Or) for as low as $800.00
for 10 (Pre-Paid) On-Site hours
-
... you may find your best overall savings is to purchase
a monthly or quarterly contract!
In the case of purchases of 10 hour
blocks of pre-paid time on "offsite services" for your location, our standard
service call fees still apply for each visit made (as they are requested of us).
To be sure you're getting the most
out of your dollar, consider the cost benefits of pre-paying for a service
contract and purchase any available discounted "additional" contract hours. They
are less costly on service call fees for every visit and you pay less on every
call - for every PC you own that is covered under the service contract fee.
The more time you purchase for PC
and Network protection, the less money you spend overall! That means more money
you get to keep in your pocket!
Go with the "Pre-Pay-Way" - Its the
best way to stay on budget while protecting your investment!
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BRONZE QUARTERLY |
One Year Contract-4 Visits Per Year (Quarterly) |
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|
# of PC's/ |
Hrs Total |
Hrs Total |
Contract Cost |
Max. On-site Hours |
Average Service |
On-Site |
Max. In-store Hours |
In-Store |
|
Servers |
On-Site |
In-Store |
|
Outside of Contract |
Call Fee |
Disc. Hrly Rate |
Outside of Contract |
Disc. Hourly Rate |
|
2 |
8 |
4 |
$500.00 |
6 |
$35.00 |
$75.00 |
4 |
$55.00 |
|
4 |
16 |
8 |
$960.00 |
12 |
$35.00 |
$75.00 |
6 |
$55.00 |
|
8 |
32 |
16 |
$1,840.00 |
24 |
$35.00 |
$75.00 |
10 |
$55.00 |
|
12 |
48 |
24 |
$2,640.00 |
36 |
$35.00 |
$75.00 |
14 |
$55.00 |
|
16 |
64 |
32 |
$3,360.00 |
48 |
$35.00 |
$70.00 |
18 |
$55.00 |
|
20 |
80 |
40 |
$4,000.00 |
60 |
$35.00 |
$70.00 |
22 |
$55.00 |
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BRONZE MONTHLY |
|
One Year Contract-12 Visits Per Year (Monthly) |
|
|
# of PC's/ |
Hrs Total |
Hrs Total |
Contract Cost |
Max. On-site Hours |
Average Service |
On-Site |
Max. In-store Hours |
In-Store |
|
Servers |
On-Site |
In-Store |
|
Outside of Contract |
Call Fee |
Disc. Hrly Rate |
Outside of Contract |
Disc. Hourly Rate |
|
2 |
24 |
12 |
$1,500.00 |
14 |
$35.00 |
$70.00 |
10 |
$55.00 |
|
4 |
48 |
24 |
$2,880.00 |
28 |
$35.00 |
$70.00 |
12 |
$55.00 |
|
8 |
96 |
48 |
$5,520.00 |
56 |
$35.00 |
$70.00 |
16 |
$55.00 |
|
12 |
144 |
72 |
$7,920.00 |
84 |
$35.00 |
$70.00 |
20 |
$55.00 |
|
16 |
192 |
96 |
$10,080.00 |
112 |
$35.00 |
$65.00 |
24 |
$55.00 |
|
20 |
240 |
120 |
$12,000.00 |
140 |
$35.00 |
$65.00 |
28 |
$55.00 |
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SILVER QUARTERLY |
One Year Contract-4 Visits Per Year (Quarterly) |
|
|
# of PC's/ |
Hrs Total |
Hrs Total |
Contract Cost |
Max. On-site Hours |
Average Service |
On-Site |
Max. In-store Hours |
In-Store |
|
Servers |
On-Site |
In-Store |
|
Outside of Contract |
Call Fee |
Disc. Hrly Rate |
Outside of Contract |
Disc. Hourly Rate |
|
2 |
16 |
8 |
$1,000.00 |
10 |
$35.00 |
$65.00 |
8 |
$50.00 |
|
4 |
32 |
16 |
$1,920.00 |
20 |
$35.00 |
$65.00 |
10 |
$50.00 |
|
8 |
64 |
32 |
$3,680.00 |
40 |
$35.00 |
$65.00 |
14 |
$50.00 |
|
12 |
96 |
48 |
$5,280.00 |
60 |
$35.00 |
$65.00 |
18 |
$50.00 |
|
16 |
128 |
64 |
$6,720.00 |
80 |
$35.00 |
$60.00 |
22 |
$50.00 |
|
20 |
160 |
80 |
$8,000.00 |
100 |
$35.00 |
$60.00 |
26 |
$50.00 |
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SILVER MONTHLY |
|
One Year Contract-12 Visits Per Year (Monthly) |
|
|
# of PC's/ |
Hrs Total |
Hrs Total |
Contract Cost |
Max. On-site Hours |
Average Service |
On-Site |
Max. In-store Hours |
In-Store |
|
Servers |
On-Site |
In-Store |
|
Outside of Contract |
Call Fee |
Disc. Hrly Rate |
Outside of Contract |
Disc. Hourly Rate |
|
2 |
36 |
18 |
$2,250.00 |
20 |
$35.00 |
$60.00 |
20 |
$50.00 |
|
4 |
72 |
36 |
$4,320.00 |
40 |
$35.00 |
$60.00 |
22 |
$50.00 |
|
8 |
144 |
72 |
$8,280.00 |
80 |
$35.00 |
$60.00 |
26 |
$50.00 |
|
12 |
216 |
108 |
$11,880.00 |
120 |
$35.00 |
$60.00 |
30 |
$50.00 |
|
16 |
288 |
144 |
$15,120.00 |
160 |
$35.00 |
$55.00 |
34 |
$50.00 |
|
20 |
360 |
180 |
$18,000.00 |
200 |
$35.00 |
$55.00 |
38 |
$50.00 |
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GOLD QUARTERLY |
|
One Year Contract-4 Visits Per Year (Quarterly) |
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|
# of PC's/ |
Hrs Total |
Hrs Total |
Contract Cost |
Max. On-site Hours |
Average Service |
On-Site |
Max. In-store Hours |
In-Store |
|
Servers |
On-Site |
In-Store |
|
Outside of Contract |
Call Fee |
Disc. Hrly Rate |
Outside of Contract |
Disc. Hourly Rate |
|
2 |
32 |
16 |
$2,000.00 |
18 |
$35.00 |
$55.00 |
16 |
$45.00 |
|
4 |
64 |
32 |
$3,840.00 |
36 |
$35.00 |
$55.00 |
18 |
$45.00 |
|
8 |
128 |
64 |
$7,360.00 |
72 |
$35.00 |
$55.00 |
22 |
$45.00 |
|
12 |
192 |
96 |
$10,560.00 |
108 |
$35.00 |
$55.00 |
26 |
$45.00 |
|
16 |
256 |
128 |
$13,440.00 |
144 |
$35.00 |
$50.00 |
30 |
$45.00 |
|
20 |
320 |
160 |
$16,000.00 |
180 |
$35.00 |
$50.00 |
34 |
$45.00 |
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GOLD MONTHLY |
|
One Year Contract-12 Visits Per Year (Monthly) |
|
|
# of PC's/ |
Hrs Total |
Hrs Total |
Contract Cost |
Max. On-site Hours |
Average Service |
On-Site |
Max. In-store Hours |
In-Store |
|
Servers |
On-Site |
In-Store |
|
Outside of Contract |
Call Fee |
Disc. Hrly Rate |
Outside of Contract |
Disc. Hourly Rate |
|
2 |
48 |
24 |
$3,000.00 |
26 |
$35.00 |
$50.00 |
40 |
$45.00 |
|
4 |
96 |
48 |
$5,760.00 |
52 |
$35.00 |
$50.00 |
42 |
$45.00 |
|
8 |
192 |
96 |
$11,040.00 |
104 |
$35.00 |
$50.00 |
46 |
$45.00 |
|
12 |
288 |
144 |
$15,840.00 |
156 |
$35.00 |
$50.00 |
50 |
$45.00 |
|
16 |
384 |
192 |
$20,160.00 |
208 |
$35.00 |
$45.00 |
54 |
$45.00 |
|
20 |
480 |
240 |
$24,000.00 |
260 |
$35.00 |
$45.00 |
58 |
$45.00 |
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