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Laws

  • As computer professionals, we can take the position that we are responsible for developing good systems that satisfy the needs of their users

  • Or we can take the position that the use of computers is the responsibility of the users themselves, and that, as computer professionals, we should support them in developing their competence so that they can make their own choices

Piracy

  • Of all the ways to misuse computers and related products, piracy is the most rampant because it is easy to do

  • Essentially, piracy is the unlawful use of copyrighted material

  • In the realm of computers, any time a person uses unlicensed copies of programs, he or she violates the law

  • Many instances of piracy occur in the business world, such as when a company purchases just one copy of a program and installs it on all its computers

  • Users should be aware of two things:

    • the legal ramifications and the high cost of piracy—both to themselves, if convicted, and to consumers

    • Copyright law is based on Article 1, Section 8 of the U.S. Constitution, which grants creators of works the "exclusive Right to their respective Writings and Discoveries.

      • " Under the law, then, whoever holds the copyright on software controls how, when, and under what circumstances others can use, distribute, and copy their product

For a primer on copyright law and fair use (the provisions that allow limited copying of copyrighted material without permission), go to the Copyright & Fair Use site http://fairuse.stanford.edu

To separate fact from fiction, visit the Computer Virus Myth site http://kumite.com/myths

Protecting children online

Visit the Kidz Privacy Web site http://www.ftc.gov/kidzprivacy

  • It is sponsored by the Federal Trade Commission and helps explain the laws regarding your protection rights for children online

  • The act requires Web site operators to obtain permission from parents of children who are less than 13 years old to collect personal information from the kids

  • In addition, the parents have control over whether the Web site can disclose that information to third parties.
     

Ethics

Standards of Practice

  • Technology gets integrated into everyday human activities and into social institutions, changing the very meaning of fundamental concepts, such as "money", "education", "work", and "fair elections"

  • Computer ethics identifies and analyzes the impacts of information technology upon human values like health, wealth, opportunity, freedom, democracy, knowledge, privacy, security, self-fulfillment, and so on [Moor, 1985]

Codes of Conduct

  • In the United States, ACM has had its official code of professional conduct since 1972; IEEE has adopted a code of ethics; and the Data Processing Management Association also has a code of ethics

  • The ACM uses the following ethics code to discern its members ideas of conduct and are as follows:

    • The New ACM Code of Ethics and Professional Conduct

      1. General Moral Imperatives

      • As an ACM member I will ...

        • 1.1 Contribute to society and human well-being. (5)

        • 1.2 Avoid harm to others. (5)

        • 1.3 Be honest and trustworthy. (1)

        • 1.4 Be fair and take action not to discriminate.

        • 1.5 Honor property rights including copy rights and patents.

        • 1.6 Give proper credit for intellectual property. (4)

        • 1.7 Respect the privacy of others. (5)

        • 1.8 Honor confidentiality. (1)

      2. More Specific Professional Responsibilities

      • As an ACM Computing Professional I will ...

        • 2.1 Strive to achieve the highest quality, effectiveness and dignity in both the process and products of professional work. (4)

        • 2.2 Acquire and maintain professional competence. (2)

        • 2.3 Know and respect existing laws pertaining to professional work.

        • 2.4 Accept and provide appropriate professional review.

        • 2.5 Give comprehensive and thorough evaluations of computer systems and their impacts, including analysis of possible risks.

        • 2.6 Honor contracts, agreements, and assigned responsibilities. (3)

        • 2.7 Improve public understanding of computing and its consequences.

        • 2.8 Access computing and communication resources only when authorized to do so.

      3. Organizational Leadership Imperatives

      • As an ACM member and an organizational leader, I will ...

        • 3.1 Articulate social responsibilities of members of an organizational unit and encourage full acceptance of those responsibilities.

        • 3.2 Manage personnel and resources to design and build information systems that enhance the quality of working life.

        • 3.3 Acknowledge and support proper and authorized uses of an organization's computing and communication resources.

        • 3.4 Ensure that users and those who will be affected by a system have their needs clearly articulated during the assessment and design of requirements. Later the system must be validated to meet requirements.

        • 3.5 Articulate and support policies that protect the dignity of users and others affected by a computing system.

        • 3.6 Create opportunities for members of the organization to learn the principles and limitations of computer systems.

      4. Compliance with the Code

      • As an ACM member I will ...

        • 4.1 Uphold and promote the principles of this code. (4)

        • 4.2 Treat violations of this code as inconsistent with membership in the ACM. (4)

Aspects of Computer Law

Computer Crime

  • In this era of computer "viruses" and international spying by "hackers" who are thousands of miles away, it is clear that computer security is a topic of concern in the field of Computer Ethics. The problem is not so much the physical security of the hardware (protecting it from theft, fire, flood, etc.), but rather "logical security", which Spafford, Heaphy and Ferbrache [Spafford, et al, 1989] divide into five aspects:
    1. Privacy and confidentiality
    2. Integrity -- assuring that data and programs are not modified without proper authority
    3. Unimpaired service
    4. Consistency -- ensuring that the data and behavior we see today will be the same tomorrow
    5. Controlling access to resources
    Malicious kinds of software, or "programmed threats", provide a significant challenge to computer security
    • These include "viruses", which cannot run on their own, but rather are inserted into other computer programs; "worms" which can move from machine to machine across networks, and may have parts of themselves running on different machines;
    • "Trojan horses" which appear to be one sort of program, but actually are doing damage behind the scenes;
    • "Logic bombs" which check for particular conditions and then execute when those conditions arise;
    • "Bacteria" or "rabbits" which multiply rapidly and fill up the computer's memory.

    Computer crimes, such as embezzlement or planting of logic bombs, are normally committed by trusted personnel who have permission to use the computer system. Computer security, therefore, must also be concerned with the actions of trusted computer users.

Another major risk to computer security is the so-called "hacker"

  • Hackers break into someone's computer system without permission
  • Some hackers intentionally steal data or commit vandalism, while others merely "explore" the system to see how it works and what files it contains
    • These "explorers" often claim to be benevolent defenders of freedom and fighters against rip-offs by major corporations or spying by government agents
These self-appointed vigilantes of cyberspace say they do no harm, and claim to be helpful to society by exposing security risks
  • However every act of hacking is harmful, because any known successful penetration of a computer system requires the owner to thoroughly check for damaged or lost data and programs

    Even if the hacker did indeed make no changes, the computer's owner must run through a costly and time-consuming investigation of the compromised system [Spafford, 1992]

Public Policy

Organizations Interested in Internet Governance

Corporate Ethics

Why does this concern the board?

Directors are essentially ‘guardians’ of a firm, charged with overseeing management to ensure that a firm’s business is conducted with a sound strategy and prudence. More than just maximizing return on investment, good governance demands that directors do everything in their power to protect shareholders’ assets.

Assuring the management of ethics is an important function of the board for the following reasons:

  • The board is ultimately accountable for corruption or impropriety in a company.  Chairs have been asked to resign as a result of staff indiscretions. Some have been fined or imprisoned for their complicity in approving policies that encouraged misconduct.

  • Research indicates that corporate systems (e.g., incentive systems, hierarchies, and so on) often breed misconduct. Messages implied by the board’s decisions on resource allocation, performance targets or promotions will always trump official statements of ethical values.

  • Generally, staff know more than auditors about what is really going on. Yet most corporate whistleblowers are given little or no protection if they choose to challenge dishonest management. For this and other good reasons, it’s unlikely that a staff member would ever approach the board directly with an ethical concern about senior management, compromising the board’s ability to ‘supervise’ management.

  • Many CEOs complain that they are prevented from managing ethics because of other business pressures. The board is in a key position to influence these ‘pressures.’

As a steward of the company’s interests, the board should insist upon the establishment of systems and structures designed to reduce ‘agency risks’ and nip problems in the bud!

Directors have a responsibility to pursue corporate ethics ‘below the surface.’

A reasonable CEO should understand this!

With regard to ethics management, ask these questions:

  • Question #1:
    What is our company’s strategy to manage ethics?

    • Can someone describe the company’s approach to ethics other than in broad philosophical terms?

      • Where does ethics fit into the overall strategy?

      • What are the moral implications of other strategic initiatives? (For example, incentive programs frequently provide motives for misconduct, and may need to be revised or balanced.) 

      • Was ethics management discussed at the last board retreat or strategic planning session? 

    • What systems are currently in place to foster and monitor ethical behavior? 

      • How effective are they? 

      • Is there any documentation to back up implementation?

      • What are the company’s objectives for the coming year(s) with regard to ethics management? 

  • Question #2:  
    Who is responsible for ethics in our company?

    • The answer “everyone,” while literally true, is not satisfactory.

      • Unless your company is one of the few with a designated ethics officer, the accountability for managing ethics can bounce back and forth across disciplines and up and down the hierarchy of most companies like a hot potato, never landing anywhere.

      • In many companies the responsibility for ethics management is delegated to board committees, Human Resource or Compliance functions. 

        • Larger, more sophisticated firms appoint Ethics Officers. 

        • It helps to have a central focus for ethics that is clearly accountable and well known in the organization.

  • Question #3:  
    Are people in our firm equipped to recognize and resolve moral dilemmas?

    • Can the employees recognize ethical issues as they arise?  An ethical problem can’t be resolved unless it’s first acknowledged as a dilemma.

      • Ethical issues can build slowly like the ‘thin edge of a wedge’ or pass by so quickly that they are only seen in hindsight.

      • What guidance does your company provide for employees who face ethical dilemmas? 

    • As well, employees come from diverse cultural backgrounds, each with their own moral standards. (For a multicultural ‘dilemma detector’ see the paper A Framework for Universal Principles of Ethics.)

      • Do your people need help understanding the company’s moral expectations?

      • Is there a code? 

      • Training?

      • Ethics advisory service? 

  • Question #4:  
    Are people in our organization provided with a safe opportunity to discuss ethical issues of concern?

    • A 1992 survey of over 4,000 U.S. workers found nearly one third felt pressured by their companies to violate official policies in order to achieve business success.

    • Another third said that they had witnessed violations of ethics policies (such as stealing, lying to supervisors and falsifying records) but only half of these were willing to ‘blow the whistle.’

      • Conspiracies of silence place a company at significant risk, yet they are surprisingly commonplace and reasonably predictable. 

      • Boards need to be satisfied that an effective reporting mechanism is in place to hold management and staff accountable, and bring wrongdoing to light before too much damage is done.

    • What policies and systems are in place to protect ‘whistle blowers’? 

      • Does your company have an Ombudsman, an Ethics Officer, or a Hot Line?  (Human Resource departments don’t count, and neither do so-called ‘open door’ policies or ‘progressive managers.’  It has to be safer than that, and less subject to hierarchical influence.)

  • Question #5:
    Do we reward or punish ethical integrity and moral courage if it has a negative impact on the bottom line?

    • A 1990 study by Columbia University found that nearly half of 1,000 business executives surveyed admitted being rewarded for taking action on the job that they considered unethical. 

      • One in three reported that refusing to take unethical action resulted in penalties. 

    • An overemphasis on immediate gains can cascade down the organization, sending a strongly implied message to staff that cutting corners and generating cash flow supercedes all other objectives, including personal integrity.

      • Conveyed through subtle means, this message will always carry more weight than official proclamations of values, codes of ethics, and so on.

    • Consider what happens to someone in your firm when they stand up for ethical principles against the pressure of other business objectives.

      • Are they punished or praised?

        • If they're praised, is there also some tangible reward? (Ask your CEO for some examples.)

    • How do the rewards compare to the possible incentives for unethical action?

      • Compare a situation where someone cut ethical corners to make money, to another situation where an ethical principle was upheld at a significant bottom-line cost. 

    How did each play out?

Computing Psychology & Sociology

Conclusion

An analysis of the new ACM code of ethics, distinguishing between its roles as professionalization strategy, ethical position, and computing methodology, will be complex and involve the very basis and identity of our profession. The purpose of this paper has been to raise some fundamental questions that a debate on ethics for computer professionals must address. Examples of such questions are:

  • (1) What is the role of codes of ethics and professional conduct in professionalizing our field and how do they relate to other strategies for professionalization?

  • (2) To what extent and how should we develop the independent professional status of our profession? To what extent and how should we develop relations and dependencies to other professions, people in general, and society at large?

  • (3) What are the ethical roles of individuals and institutions or, to phrase it differently, what is the relation between politics and ethics in computing?

  • (4) Should we restrict our professional ethical concerns to general issues, or should we strive to be specific and provide guidelines to support practical use of ethical rules?

References

  • ACM (1992) ACM Code of Ethics and Professional Conduct (Draft, February 12, 1992), CACM, Vol. 35, No. 5.

  • Anderson, R. E. et al. (1993) Using the New ACM Code of Ethics in Decision Making, CACM, Vol. 36, No. 2.

  • Bergin, T. J. (1991) Teaching Ethics, Teaching Ethically, Computers & Society, Vol. 21, Nos. 2, 3 and 4.

  • Cameron, J. et al. (1992) Ethics, Vulnerability and Information Technology, in R. Alken (ed.) Education and Society, North-Holland, Amsterdam.

  • Dahlbom, B. & Mathiassen, L. (1993) Computers in Context. The Philosophy and Practice of Systems Design, Blackwell, Cambridge, MA.

  • Dejoie, R., Fowler, G. & Paradice, D. (1991) Ethical Issues in Information Systems: A Book of Readings, Southwestern Publishing, Cincinnati, OH.

  • Erman, M. D., Williams, M. B. & Gutierrez, C. (eds) (1990) Computer Ethics & Society, Oxford University Press, New York.

  • Forester, T. & Morrison, P. (1990) Computer Ethics. Cautionary Tales and Ethical Dilemmas in Computing, MIT Press, Cambridge, MA.

  • Holvast, J. (1992), Codes of Ethics: Discussion Paper, in J. Berleur & J. Holvast, Letter of the Editors to the IFIP Community, IFIP, 1992.

  • Johnson, D. G. (1985) Computer Ethics, Prentice-Hall, Englewood Cliffs, NJ.

  • Johnson, D. G. & Snapper, J. W. (eds) (1985) Ethical Issues in the Use of Computers, Wadsworth, Belmont, CA.

  • Martin, C. D. & Martin, D. H. (1990) Professional Codes of Conduct and Computer Ethics Education, Computers & Society, Vol. 20, No. 2.

  • Parker, D. B., Swope, S. & Baker, B. N. (1990) Ethical conflicts in Information and Computer Science, Technology and Business, Q.E.D. Information Sciences, Wellesley, MA.

  • Rawls, J. (1971) A Theory of Justice, Harvard University Press, Cambridge, MA.

  • Sackman, H. (1991) Toward an IFIP Code of Ethics Based on Participative International Consensus, in R. Clarke & J. Cameron (eds), Managing IT's Organizational Impact, North-Holland, Amsterdam.

  • Sackman, H. (1990) Draft IFIP Code of Ethics (1990), in J. Berleur & J. Holvast, Letter of the Editors to the IFIP Community, IFIP, 1992.

  • Weiss, E. A. (1982) Self-Assessment Procedure IX, CACM, Vol. 25, No. 3.

  • Weiss, E. A. (1990) Self-Assessment Procedure XXII, CACM, Vol. 33, No. 11


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